Our aim
People should be able to understand Open Voice Agent, read its policies and contact us using a range of devices and access needs. WCAG 2.2 Level AA is a design and assessment target, rather than a certification based on appearance alone.
Using the website
Policies are available as web text with section headings and links, rather than requiring a fixed document viewer. Browser text enlargement, keyboard navigation and device accessibility tools may help you use the pages. Tell us where a page, control, motion effect or external feature creates a barrier.
Scope and limitations
This statement does not certify that every route, the separate customer application or a third-party calendar/widget meets every WCAG requirement. We consider reported barriers and update the information as relevant assessments and fixes are completed.
Request help or an alternative format
Email team@openvoiceagent.com, or write to Open Voice Agent Ltd, 71–75 Shelton Street, Covent Garden, London WC2H 9JQ. Company telephone: 020 4524 7953. Tell us the page, what you were trying to do and the format or adjustment that would help. Device or assistive-software details are optional; you do not need to disclose a diagnosis.
If you cannot use an embedded booking or voice tool, contact us without using it. We will consider an appropriate alternative or reasonable adjustment. No fixed staffed hours, phone-answering promise or response-time SLA is included.
Report a barrier
Tell us which part is difficult to use and, if possible, the steps involved. We investigate and explain the next step. Use the complaints route if you are unhappy with how an accessibility concern is handled. Mandatory rights remain.